PRIVACY AND PERSONAL DATA PROTECTION POLICY
Version 01. Updated on April 24, 2025.
COMÉRCIO FONTE DE INGREDIENTES E INSUMOS LTDA (trade name: Fonte Ingredientes), a limited liability company registered under CNPJ/ME No. 26.743.465/0001-26, headquartered at Avenida Dom Azeredo Coutinho, 560, Jardim Vila Formosa, São Paulo – SP, ZIP Code: 03470-030, Brazil, respects your privacy and is committed to protecting the personal data collected through the website www.fonteingredientes.com. This Policy aims to clearly explain which information we collect, how we use this data, and your rights as the data subject.
This Privacy and Personal Data Protection Policy (“Policy”) describes how we use, share, and store your personal data in the context of browsing the institutional website and through communication channels provided by Fonte Ingredientes.
This Policy is based on personal data protection regulations, especially the General Data Protection Law (Federal Law No. 13,709/2018 – LGPD), as well as provisions of the Federal Constitution of 1988 (art. 5, item LXXIX; and art. 22, item XXX – included by Constitutional Amendment No. 115/2022), in addition to other applicable Brazilian laws on privacy protection, such as the Civil Code, the Consumer Protection Code, and the Brazilian Internet Framework (Marco Civil da Internet).
The word “You” is used in this Policy to refer to any natural person who interacts with Fonte Ingredientes and, due to this relationship, provides personal data. This includes, but is not limited to: customers, potential customers, representatives of partner companies, users of our website and social media, and other individuals with whom the Company interacts.
We ask that You carefully read the following information, as it explains how your personal data may be collected, used, stored, and protected.
If You do not agree with the terms of this Policy, we recommend that You do not access or use our website.
We also recommend that You review this Policy periodically so that You remain informed about possible changes. Continued use of the website after the publication of a new version will be understood as acknowledgment and acceptance of the new terms.
Finally, we emphasize that Fonte Ingredientes is committed to the security and privacy of the personal data it collects, treating such information responsibly, transparently, and in compliance with current legislation.
1. WHAT PERSONAL DATA DO WE COLLECT
Fonte Ingredientes collects personal data directly, through forms available on the website, contacts via WhatsApp, email, or other communication channels, or indirectly through the use of cookies and browsing analytics tools. The collected data may include full name, company name, CNPJ, job position, email address, phone number, and information related to website usage such as IP address, browser type, accessed pages, time spent, and browsing behavior.
Additionally, when You interact with Fonte Ingredientes’ blog section by posting comments, we collect the information provided in this context, such as name, email, and the textual content of the comment, which may be publicly displayed according to the platform settings. If You leave a comment, the comment and its metadata are retained indefinitely. This is done to recognize and automatically approve any subsequent comments instead of holding them for moderation.
For users who register on our website (if applicable), we also store the personal information provided in their user profiles. All users can view, edit, or delete their personal information at any time (except changing their username). Site administrators can also view and edit this information.
2. PURPOSE OF PERSONAL DATA PROCESSING
The processing of these data aims to enable the handling of requests received through the website or other company channels, allow the sending of commercial proposals and institutional materials, facilitate communication with customers and interested parties in our products, and enable marketing, relationship-building, and improvements in the user experience. We also use the data for administrative purposes and to comply with legal and regulatory obligations. Regarding comments posted on the blog, data are processed to enable interaction with the content, moderation of messages, prevention of spam dissemination, and to ensure a respectful and safe digital environment.
3. PERSONAL DATA SHARING
Personal data collected may be shared with third parties contracted by Fonte Ingredientes, such as CRM service providers, email marketing companies, data hosting, and technical support. Sharing may also occur with public authorities in case of legal obligation or in processes of corporate restructuring, mergers, acquisitions, or asset sales, provided the rights of data subjects are respected. In all cases, we ensure that third parties comply with data protection legislation and adopt appropriate security measures.
4. USE OF COOKIES
We use cookies on the Fonte Ingredientes website to ensure its full functionality, enhance your navigation, personalize content, and analyze access statistics through tools such as Google Analytics. You may configure your browser to manage or block cookies, although this may affect some website features.
If You have an account and log into this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be discarded when you close your browser. When you log into your account on the site, we also create several cookies to save your account data and your screen display preferences. Login cookies are maintained for two days, and screen option cookies for one year. If you select “Remember me,” your login will be maintained for two weeks. Logging out of your account removes the login cookies. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include any personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Articles on this site may include embedded content such as videos, images, articles, etc. Embedded content from other sites behaves exactly as if the visitor were visiting the other site. These sites may collect data about you, use cookies, incorporate additional third-party tracking, and monitor your interaction with this embedded content, including your interaction if you have an account and are logged into that site.
5. PERSONAL DATA SECURITY
The security of your information is our priority. We adopt appropriate technical and administrative measures to protect personal data against unauthorized access, loss, alteration, or any improper treatment. We use secure servers, encryption tools, restricted access, and internal policies focused on confidentiality and information integrity. We also use monitoring tools such as the Google Transparency Report.
6. RIGHTS OF THE DATA SUBJECT
Under the LGPD, You have rights related to your personal data and may request, at any time, confirmation of data processing, access to your data, correction of incomplete or outdated information, anonymization, blocking or deletion of unnecessary or excessive data, as well as data portability, withdrawal of consent, and information about entities with which we share your data. To exercise these rights, please contact us through the company’s official channels.
7. CUSTOMER SERVICE CHANNELS
If You have questions about this Policy, wish to exercise any of your rights as a data subject, or desire more information about how we handle your information, Fonte Ingredientes provides the following contact channels: email contato@fonteingredientes.com, WhatsApp +55 11 97722-0210, and the contact form on the website www.fonteingredientes.com.
8. POLICY UPDATES
This Policy may be updated at any time to ensure compliance with current legislation and reflect changes in company practices. We recommend that You consult this document regularly. The date of the last update will always be informed at the bottom of the text. Continued use of the website after any changes will be interpreted as acceptance of the new terms.